KIWacht vs. Others: Who Offers Real AI for Support Emails?
Compare KIWacht with leading tools – and discover why only KIWacht offers GDPR-compliant, webhook-capable AI sorting – without migration, without dashboard, without data storage.
KIWacht is the only solution that analyses support emails via webhook, Google Apps Script or Power Automate – directly in your existing inbox. No data storage. No DPA. Instead: custom rules, FAQ suggestions, auto-replies.
Zendesk
Complex ticketing platform – do you really need it?
Freshdesk
Overloaded interface for small teams
Mailytica
"Train your senders" – unrealistic for SMEs
Microsoft Copilot (Outlook)
Generic, no routing, no rules
Gemini (Gmail)
No persistence, no workflow, no webhook
HelpSpace
Simple ticket system – but no AI for emails
Why KIWacht is Different
Webhook & Script Native
Works with Gmail, Outlook, Zendesk, Zoho – via webhook, Zapier or script.
GDPR by Zero-Storage
No emails stored = No data processing agreement needed.
Your Rules, Not AI's Rules
Define keywords like "refund" → "billing" category + FAQ.