Strengthen Your Team
Behind the Scenes
KIWacht reads incoming emails, sorts them according to your rules and suggests appropriate responses — without storing anything. You retain control: Only your "OK" triggers the response.
Get 80 free customer messages – no subscription, no credit card required.
KIWacht – AI That Forgets
"KIWacht does not store your tickets."
No logs. No database. We read, analyze and forget — in under 300ms.
KIWacht works directly in your familiar email system – no context switching, no additional login, no learning curve.
Your support system (e.g., Zendesk, Gmail) sends the message to KIWacht. KIWacht analyzes the text and sends back a response with the category and relevant FAQ links, if these have been set up.
Why KIWacht is the Better Choice
GDPR-Secure Support Processing
No US cloud risk. No hidden logs. Only what you need: clear priorities, transparent technology.
Compliance Without Effort
No database = no data breaches. You send the response — demonstrably with human supervision (GDPR Art. 22).
More Focus for Your Team
Gmail: Ready immediately • Other systems: Simple webhook integration • No constant switching between tools
AI as Your Assistant – Not as a Replacement
You don't get automation – but clear support through AI.
Security Through Your Rules
Define what "urgent" means — e.g., "legal warning", "data lost". KIWacht marks it immediately.
Faster Because You Decide
KIWacht suggests — you press "Send". This keeps the human in the loop.
Frequently Asked Questions About GDPR Compliance
How is KIWacht Integrated?
How KIWacht Works
KIWacht waits in the background. As soon as a new message arrives, it is automatically sent to KIWacht.
Your support system (e.g., Zendesk, Gmail) sends the message to KIWacht. KIWacht analyzes the text and sends back a response with the category and relevant FAQ links, if these have been set up.
This happens via a webhook – an automatic message between systems.
🔧 After this one-time setup, KIWacht works fully automatically in the background.
Generate API Key
Create a key in the dashboard and integrate it into your email system.
Define Rules
Specify which links should be suggested for specific topics.
Automatic Classification
KIWacht sorts requests and suggests links — without storing tickets.
Transparent Pricing
Starter
- ✓3,000 requests/month
- ✓1 API key
- ✓FAQ suggestions
- ✓GDPR compliant
Ideal for small teams — ready to use immediately.
Pro
- ✓10,000 requests/month
- ✓3 API keys
- ✓Advanced AI classification
- ✓Priority support
For growing companies with higher support volume.
Start with 80 free requests – no subscription required.