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🚀How to set up KIWacht

  1. Open the email account you want to use with KIWachtSign in to your email account (e.g., Gmail, Outlook, Zoho). The automation will only access this account.
  2. Click “Generate new key”Save your key securely — it starts with kws_ and is the foundation for all KIWacht rules.
  3. Create your classification rules in the DashboardDefine how requests should be sorted — e.g.: “If ‘refund’ → suggest link to refund page.”
  4. Connect KIWacht to your email systemChoose your platform (Gmail, Outlook, Zoho, etc.) and follow the step-by-step guide in Help.

🔐 API Key

Your personal access key to connect KIWacht with your email or support system.

🚀 Go to Dashboard – Create Rules

Create your first sorting rules and connect your email account.